Identify the base wallet
Record the account currency at registration and whether it can later change. A display preference is not the same as a denominated balance.
Showing A$ beside a game does not prove that the account, wager and withdrawal settle in Australian dollars. Trace currency from payment instruction through wallet, game record and final bank receipt.
Open the verified play routeThis page is a decision worksheet built around a specific search task. It separates observable records, first-party wording and unresolved claims so the conclusion can be checked again after a material change.
Record the account currency at registration and whether it can later change. A display preference is not the same as a denominated balance.
Compare stake, win and transaction-history currency. Note whether the provider converts values before they reach the main wallet.
Save the sent amount, received amount, rate source, timestamp and fees. Separate operator conversion from card, wallet or bank conversion.
Record requested currency, dispatched currency and final bank receipt. Unexpected double conversion can occur when the receiving account uses another currency.
Use net AUD received and total fees for like-for-like examples rather than relying on a zero-fee label that excludes exchange-rate spread.
The reliable evidence is a consistent chain of currency-labelled receipts and ledger entries. Ask support to identify the converting party and rate source before a transaction.
Its base wallet and transaction ledger settle in AUD rather than merely displaying converted estimates.
At the operator, payment provider and receiving bank when their settlement currencies differ.
Sent, credited, requested and received amounts plus rates, timestamps and all fees.